User Feedback

To enable the Dyslexia Foundation to maintain the highest standards of service, we encourage feedback from both our students and support tutors.

If you have any suggestions on how we may develop or improve our service, please do not hesitate to contact us. Complaints will be dealt with expediently in accordance with the Dyslexia Foundation internal procedures.

As an organisation, we strive to provide a service which is valued and appreciated by both our colleagues and customers and we are always looking for ways to improve service delivery. Part of this process involves identifying where we have been successful and applying the positive aspects of this success to other areas of our organisation. We are equally keen to hear about any failures so that we can make any necessary changes to how we currently operate.

We encourage all of our stakeholders to provide feedback to us about the Non-Medical Helper One to One Study Skills Support Service that we offer. You can provide your feedback anonymously. Please follow the following link relevant to you and complete the attached form. All feedback will be managed by the Chief Executive Steven O’Brien. 

Student feedback link: Download Form

Higher Education Institute link: Download Form

Alternatively, we can be contacted on 0151 709 0545, or in writing to the Dyslexia Foundation, 24 Edward Pavilion, Albert Dock, Liverpool, L3 4AF or by email to